When to Expect Your Order to Arrive

The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts: the processing time and the shipping time.

Processing time for an item is the time from when you submit your order to when the item leaves our warehouse. Orders placed before 1:00pm BST (This changes to GMT on October 28th) Mon-Fri will be shipped on the same business day. Please add 1-2 business days to orders placed during a holiday. All other orders will be shipped the next business day.

Shipping time is from when the item leaves our warehouse to when it arrives at your door. See shipping times below.

Shipping times, shown below, apply to shipments within the UK only. DPD is a next day service, whilst Royal Mail can take up to 5 days for UK orders. Southern Ireland, Jersey and Guernsey are a 2 day service for DPD, and can take up to two weeks for Royal Mail.

International orders can take up to 5 days to deliver via DHL (express).

Please Note: Weather-related shipping delays are not within our control.

Delivery Method

Shipping Time


2 to 3 business days
(plus processing time)

1-Day Shipping

1 business day
(plus processing time)

How Shipping Costs Are Determined

We work hard every day to bring you the lowest possible shipping cost.

The shipping cost for most items is based on the item's size, weight, shipping method, quantity of packages, and delivery address.

During checkout, we show an estimated shipping cost, based on our lowest-price shipping method and assuming all items in your cart are going to a single address. If you select a different shipping method, multiple addresses, an APO / FPO address, your actual shipping cost may be higher.

Shipping to an Address Other Than Your Billing Address

If your order is shipping to an address other than the billing address on your credit card, we may contact you to list the alternate address with your credit card company.

Your order will not be processed until your payment has been confirmed. This helps prevent fraudulent use of your credit card.

To list the alternate address with your credit card company, just call the 800 number on the back of your card and ask the agent to add the address to the notes on your account. Listing the address before you place an order helps us process your order more quickly.